Value stream mapping

Image from Valueinsights.ch

Many years ago I was introduced to Value Stream Mapping and its been a fantastic tool ever since. The idea is to look at your processes and become more lean and efficient by identifying the waste in the process. Mapping time doing actual work and the time wasted waiting for emails or meetings or another meeting after that (you know how it goes) for someone to get to a decision shows a great metric, usually along the lines of actual work 35 minutes resolution time 3 weeks. By mapping the process you can look at where the delays are and identify the areas to focus your improvements on.

Link to Atlassian’s more detailed explaination

Give it ago let me know what you think!

Fishbowl conversations

I’ve taken part in something a little different for me recently called fishbowl conversations. People more articulate than me can explain it alot better so I’ve included a link below but effectively you have 5 chairs in a circle, 4 people sat down and a spare seat. The people sat down discuss the topics and if anyone not sat down wants to take part they must sit down as you can only listen on the outside. When the 5th seat is taken someone else must stand up so there are always only 4 people sat and taking part in the talking.

http://www.funretrospectives.com/fishbowl-conversation/

I found it was a good way to get people up off their seats and moving around, might be good for after lunch when people are feeling lethargic – could also fall flat on its face because no one wants to move!

Mentimeter alternatives

Over the last few months I’ve been able to see a few different websites utilised during retros:

https://www.sli.do this site allows you to do Q and A’s, word clouds, voting up and down popular topics, polls and much more. Features free options and paid plans.

https://funretro.io/ allows you to create boards for mad, sad, glad (for example) and the team can add cards to each column, vote up or down add comments and more. I’ve not seen this one used as much but its definately something to look in to. Free options and paid for plans.

Mentimeter

Retrospectives tend to follow the same format whereever I go and involve alot of post-it notes.

I was in one today where https://www.mentimeter.com/ was used and its definately a site I wish to use in the future. Essentially for free you can setup a single question and allow participants to answer the question via their phones, laptops or whatever by going to a URL and typing in a 6 digit number.

A screen can then be used to show the result in different formats, for instance I saw the answers appearing as a word cloud for one question and as post-it notes appearing on a board for another.

Highly recommend this to bring something different to your meetings especially if wall space is limited.

Improvement themes

An agile tool I like to use is explained a lot better than I could do myself in the link below.

In short its for identifying what awesome would look like for whatever you are trying to achieve and writing incremental tasks to work towards it.

Ultimately you may never get to awesome but you should try to get as close as possible while still gaining benefit for the amount of effort involved in the incremental change.

At some point it won’t be worth going for awesome as you’ll be as close as you need without needing to spend a huge amount of money for instance.

The reason I’m posting this is once again in case its useful for others but actually I regularly lose this link and will hopefully find it easier by posting it here!

https://blog.crisp.se/2013/05/14/jimmyjanlen/improvement-theme-simple-and-practical-toyota-kata

Turn the ship around!


The story of a US Navy captain who transformed the worst ship in the fleet in to the best.

A great story showing thought processes of the captain, how he came to his view on management and the pit falls he discovered as he tried to transform the attitudes, working styles and morale of the submarine crew. Reminds me of the Phoenix project because it’s a real life example not a text book – this book is more of the memoirs of the captain than a fictional place though.

There are too many points to mention in this book but some of the takeaways for me are:

  • Management should be a place of responsibility not a place of privilege
  • The managers don’t know best – implementing an ‘I intend..’ ethos allows the people who do the work to offer sensible suggestions with thought out explanations so the manager can agree (or not) rather than ordering people who probably know more about the topic to do something.
  • Objectives not being met tend to lead to processes being created. Those processes fail so checks are put in place for the process – at this point the objective has been lost and you become less efficient in achieving the objective and more focused on making sure the process ‘works’
  • Empowering everyone as much as possible will bring morale and work satisfaction up but make sure everyone has the knowledge needed to make sensible decisions first.
  • Repeating messages may seem boring but the message needs to get across and repetition is better than the message being forgotten or changing all the time.

Turn The Ship Around!: A True Story of Building Leaders by Breaking the Rules

The Phoenix Project

The phoenix projectThe Phoenix Project was the first agile book I’ve read.

Its a great introduction to agile concepts via a fictional company going from typical waterfall towards working more agile with incremental changes and explanations about why they happen. I’m sure everyone reading the book will relate to or recognize some of the characters as people they may have worked with.

As an introduction to agile its great as it draws people in with a story rather than a clinical textbook approach.

Highly recommended for people starting or progressing through an agile transformation.

The Phoenix Project: A Novel about It, Devops, and Helping Your Business Win